{"id":10577,"date":"2024-03-15T08:24:43","date_gmt":"2024-03-15T07:24:43","guid":{"rendered":"http:\/\/urporm.com\/?page_id=10577"},"modified":"2025-12-24T09:20:44","modified_gmt":"2025-12-24T08:20:44","slug":"return","status":"publish","type":"page","link":"https:\/\/urporm.com\/index.php\/return\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10577\" class=\"elementor elementor-10577\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6179b11f e-flex e-con-boxed e-con e-parent\" data-id=\"6179b11f\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3270b376 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"3270b376\" data-element_type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/urporm.com\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-woocommerce.min.css\"><nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Home<\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-231cf2f elementor-widget elementor-widget-text-editor\" data-id=\"231cf2f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 04-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h2 data-start=\"116\" data-end=\"132\"><strong>Return Policy<\/strong><\/h2><p data-start=\"134\" data-end=\"284\">We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return policy below.<\/p><h3 data-start=\"286\" data-end=\"311\">1. Return Eligibility<\/h3><p data-start=\"313\" data-end=\"374\">You may request a return if the following conditions are met:<\/p><ul data-start=\"375\" data-end=\"618\"><li data-start=\"375\" data-end=\"448\"><p data-start=\"377\" data-end=\"448\">The return request is made within <strong data-start=\"411\" data-end=\"422\">7 days<\/strong> of receiving your order<\/p><\/li><li data-start=\"449\" data-end=\"495\"><p data-start=\"451\" data-end=\"495\">Items are <strong data-start=\"461\" data-end=\"493\">unused, unwashed, and unworn<\/strong><\/p><\/li><li data-start=\"496\" data-end=\"565\"><p data-start=\"498\" data-end=\"565\">Items are in their <strong data-start=\"517\" data-end=\"539\">original condition<\/strong>, with all tags attached<\/p><\/li><li data-start=\"566\" data-end=\"618\"><p data-start=\"568\" data-end=\"618\">Items are returned in the <strong data-start=\"594\" data-end=\"616\">original packaging<\/strong><\/p><\/li><\/ul><p data-start=\"620\" data-end=\"680\">Items that do not meet these conditions may not be accepted.<\/p><h3 data-start=\"682\" data-end=\"709\">2. Non-Returnable Items<\/h3><p data-start=\"711\" data-end=\"786\">For hygiene and safety reasons, the following items are <strong data-start=\"767\" data-end=\"785\">non-returnable<\/strong>:<\/p><ul data-start=\"787\" data-end=\"941\"><li data-start=\"787\" data-end=\"836\"><p data-start=\"789\" data-end=\"836\">Intimates, underwear, swimwear, and bodysuits<\/p><\/li><li data-start=\"837\" data-end=\"892\"><p data-start=\"839\" data-end=\"892\">Accessories (such as jewelry, hats, belts, scarves)<\/p><\/li><li data-start=\"893\" data-end=\"926\"><p data-start=\"895\" data-end=\"926\">Final sale or clearance items<\/p><\/li><li data-start=\"927\" data-end=\"941\"><p data-start=\"929\" data-end=\"941\">Gift cards<\/p><\/li><\/ul><p data-start=\"943\" data-end=\"1014\">Please review product descriptions carefully before placing your order.<\/p><h3 data-start=\"1016\" data-end=\"1046\">3. How to Request a Return<\/h3><p data-start=\"1048\" data-end=\"1141\">To initiate a return, please contact our customer support team before sending any items back.<\/p><p data-start=\"1143\" data-end=\"1177\"><strong data-start=\"1143\" data-end=\"1153\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1154\" data-end=\"1175\">support@<\/a><span data-type=\"text\">urporm.com<\/span><\/p><p data-start=\"1179\" data-end=\"1236\">Please include the following information in your message:<\/p><ul data-start=\"1237\" data-end=\"1306\"><li data-start=\"1237\" data-end=\"1253\"><p data-start=\"1239\" data-end=\"1253\">Order number<\/p><\/li><li data-start=\"1254\" data-end=\"1284\"><p data-start=\"1256\" data-end=\"1284\">Item(s) you wish to return<\/p><\/li><li data-start=\"1285\" data-end=\"1306\"><p data-start=\"1287\" data-end=\"1306\">Reason for return<\/p><\/li><\/ul><p data-start=\"1308\" data-end=\"1418\">We will provide return instructions after your request is approved. Unauthorized returns may not be processed.<\/p><h3 data-start=\"1420\" data-end=\"1442\">4. Return Shipping<\/h3><ul data-start=\"1444\" data-end=\"1644\"><li data-start=\"1444\" data-end=\"1541\"><p data-start=\"1446\" data-end=\"1541\">Customers are responsible for return shipping costs unless the item is defective or incorrect<\/p><\/li><li data-start=\"1542\" data-end=\"1644\"><p data-start=\"1544\" data-end=\"1644\">We recommend using a trackable shipping method, as we are not responsible for lost return packages<\/p><\/li><\/ul><p data-start=\"1646\" data-end=\"1688\">Original shipping fees are non-refundable.<\/p><h3 data-start=\"1690\" data-end=\"1704\">5. Refunds<\/h3><p data-start=\"1706\" data-end=\"1820\">Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.<\/p><p data-start=\"1822\" data-end=\"1834\">If approved:<\/p><ul data-start=\"1835\" data-end=\"1980\"><li data-start=\"1835\" data-end=\"1892\"><p data-start=\"1837\" data-end=\"1892\">Refunds will be issued to the original payment method<\/p><\/li><li data-start=\"1893\" data-end=\"1980\"><p data-start=\"1895\" data-end=\"1980\">Processing time may take <strong data-start=\"1920\" data-end=\"1942\">5\u201310 business days<\/strong>, depending on your payment provider<\/p><\/li><\/ul><h3 data-start=\"1982\" data-end=\"1998\">6. Exchanges<\/h3><p data-start=\"2000\" data-end=\"2135\">At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.<\/p><h3 data-start=\"2137\" data-end=\"2170\">7. Damaged or Incorrect Items<\/h3><p data-start=\"2172\" data-end=\"2346\">If you receive a damaged, defective, or incorrect item, please contact us within <strong data-start=\"2253\" data-end=\"2265\">48 hours<\/strong> of delivery with clear photos. We will resolve the issue as quickly as possible.<\/p><h3 data-start=\"2348\" data-end=\"2378\">8. Late or Missing Refunds<\/h3><p data-start=\"2380\" data-end=\"2453\">If you have not received your refund after the processing period, please:<\/p><ul data-start=\"2454\" data-end=\"2536\"><li data-start=\"2454\" data-end=\"2498\"><p data-start=\"2456\" data-end=\"2498\">Check with your bank or payment provider<\/p><\/li><li data-start=\"2499\" data-end=\"2536\"><p data-start=\"2501\" data-end=\"2536\">Contact us for further assistance<\/p><\/li><\/ul><h3 data-start=\"2538\" data-end=\"2555\">9. Contact Us<\/h3><p data-start=\"2557\" data-end=\"2630\">If you have any questions regarding our return policy, please contact us:<\/p><p data-start=\"2632\" data-end=\"2666\"><strong data-start=\"2632\" data-end=\"2642\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2643\" data-end=\"2664\">support@<\/a><span data-type=\"text\">urporm.com<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Policy We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return policy below. 1. Return Eligibility You may request a return if the following conditions are met: The return request is made within 7 days of receiving your order [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10577","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/urporm.com\/index.php\/wp-json\/wp\/v2\/pages\/10577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/urporm.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/urporm.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/urporm.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/urporm.com\/index.php\/wp-json\/wp\/v2\/comments?post=10577"}],"version-history":[{"count":62,"href":"https:\/\/urporm.com\/index.php\/wp-json\/wp\/v2\/pages\/10577\/revisions"}],"predecessor-version":[{"id":16412,"href":"https:\/\/urporm.com\/index.php\/wp-json\/wp\/v2\/pages\/10577\/revisions\/16412"}],"wp:attachment":[{"href":"https:\/\/urporm.com\/index.php\/wp-json\/wp\/v2\/media?parent=10577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}