Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered. Please review the details below before placing an order.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Processing times may be extended during peak seasons or promotional periods.
Shipping Destinations
We offer international shipping to many countries worldwide.
However, due to logistics, customs restrictions, and regulatory limitations, we currently do not ship to the following countries and regions:
Sudan
South Sudan
Iran
North Korea
Cuba
Syria
Ukraine
Russia
Belarus
Afghanistan
Democratic Republic of the Congo
Haiti
Iraq
Libya
Mali
Mozambique
Myanmar
Somalia
Turkey
Yemen
Orders placed with shipping addresses in these locations will be automatically canceled and refunded.
Logistics Partners
To ensure efficient and reliable delivery, we work with the following international logistics partners:
Yanwen
YunExpress
4PX Express
DHL Express
UPS
FedEx
The logistics provider used for your order will depend on your destination, selected shipping method, and local carrier availability.
Estimated Delivery Time by Country / Region
Delivery times below are estimated after dispatch and may vary due to customs clearance, weather conditions, or local carrier performance.
United States: 7–12 business days (Standard)
Canada: 7–14 business days (Standard)
United Kingdom: 6–12 business days (Standard)
Germany: 6–12 business days (Standard)
France: 6–12 business days (Standard)
Spain: 6–12 business days (Standard)
Netherlands: 6–12 business days (Standard)
Australia: 7–15 business days (Standard)
Other International Destinations
Estimated delivery time: 10–20 business days
Please note that delivery times are estimates only and cannot be guaranteed.
Shipping Fees
The standard shipping cost is $10.88.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping fees.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information.
Tracking updates may take 24–72 hours to become available.
Incorrect or Incomplete Address
Please ensure your shipping address is complete and accurate at checkout.
We are not responsible for delivery issues caused by incorrect or incomplete address information. Additional shipping fees may apply for reshipment.
Delayed or Lost Shipments
While we strive to deliver all orders on time, delays may occur due to factors beyond our control.
If your order appears significantly delayed or lost, please contact our customer support team for assistance.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: support@urporm.com